AI Plant Diagnosis & Care Assistant - Technical Support Center
Monday to Friday:
09:00 - 18:00 (GMT+8)
Weekends:
10:00 - 16:00 (GMT+8)
A: Ensure adequate lighting, keep your phone steady while shooting, clearly capture the problematic area of the plant, and avoid shadows and blur. It's recommended to shoot in natural light at a distance of about 20-30 cm from the plant.
A: The light meter calibrates automatically. Before use, ensure your phone's sensor is clean and unobstructed. Measuring under standard lighting conditions (such as noon sunlight) will give you the most accurate results.
A: Our AI model has been trained on millions of plant disease images with an accuracy rate of over 90%. However, we recommend combining this with professional horticulturist advice, especially when dealing with precious plants.
A: Diagnostic records are automatically saved on your device. You can also enable iCloud backup or export records to other devices. Select "Data Management" in the settings to perform these operations.
A: Currently supports Traditional Chinese and English. We plan to add more language support in future versions, including Simplified Chinese, Japanese, and Korean.
If you encounter technical issues, please provide the following information:
We will respond to your questions as soon as possible, usually within 24 hours during business hours.
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OFuyuan Ltd.
Focusing on AI technology applications in plant care
Committed to providing users with professional and accurate plant health diagnosis services